Frequently asked questions

The basics about Xukium, plans, payments and local servers.

What is Xukium?

Xukium is a Windows desktop application that simplifies creating, configuring, running and managing Minecraft servers hosted locally on your computer.

Is Xukium free?

There is a free tier (Free) that lets you manage 1 server. Xukium Plus is a paid subscription (USD 4.99/month or USD 52.99/year) with up to 6 servers and additional tools.

Does Xukium host my server on its own servers?

No. Servers run on your computer. Their performance and availability depend on your hardware, your Internet connection and your network setup.

How can my friends connect?

You can open your server's port on your router or, with Plus, use the playit.gg integration to create an access tunnel. The outcome depends on your network and on external services.

Does it work on Mac or Linux?

For now Xukium is only available for Windows.

Is it an official Minecraft product?

No. Xukium is an independent project and is not affiliated with, endorsed by or sponsored by Mojang Studios or Microsoft. Minecraft is a trademark of its respective owners.

How are subscriptions paid?

Through Paddle, our payment provider. Choose monthly or yearly; the price, currency and taxes are shown before you confirm. Xukium does not store full card numbers.

How do I cancel my subscription?

You can cancel the renewal at any time from the Paddle management links (in your email receipts) or from your account. See the subscriptions and refunds policy.

Can I ask for a refund?

You can request one through support. Cancelling and requesting a refund are separate processes, and requests are evaluated under the applicable conditions described in the subscriptions and refunds policy.

Why does Windows show a warning when installing?

The beta installer is not digitally signed yet, so SmartScreen may show a warning. We explain how to verify it on the download page.

What personal data does Xukium process?

Mainly your account data (email, identifier, plan and license status). We detail it in the privacy policy.

What happens if I stop paying for Plus?

When the paid period ends, Plus features stop being available and your account returns to the Free plan limits. Your server files stay on your computer.

Can't find your answer? Write to us from the support page.